Terms and Conditions

1. General Information

These terms and conditions regulate the use of the website of 3dTone S.L., hereinafter "the Website", whose ownership corresponds to:

  • Name: 3dTone S.L.

  • VAT NUMBER: B75531822

  • Address: C/ del Algar n47, 46688 Polinyà del Xúquer, Valencia, Spain

  • Email: 3dTone.contacto@gmail.com

By using this Website, you accept these terms and conditions in their entirety. If you do not agree with any of the provisions set forth herein, we recommend that you do not use this Web Site.

2. Products and Services

3dTone S.L. offers products related to 3D design and 3D manufacturing. We reserve the right to modify or discontinue any product or service without prior notice.

3. Return Policy

Our returns policy states the following:

  • Repayment periodProducts can be returned within 20 days of delivery.

  • ConditionsProducts must be in their original condition, unused and in their original packaging.

  • Return shipping costs: Customers are responsible for covering the return shipping costs, unless:

    • The product has a manufacturing defect.

    • A mistake has been made on our part.

  • Return process:

    1. Contact our team by email 3dTone.contacto@gmail.com with details of your order and the reason for the return.

    2. Once the process has been approved, you will receive instructions on how to send the returned product.

    3. Upon receipt and verification of the product, we will process the refund using the same payment method as the original purchase.

  • ExclusionsPersonalised products are not eligible for return under any circumstances.

4. Intellectual Property

All contents of the Website, including text, images, graphics, logos and designs, are the property of 3dTone S.L. or its licensors and are protected by intellectual property laws. Reproduction, distribution or modification without the prior written consent of 3dTone S.L. is prohibited.

5. Limitation of Liability

3dTone S.L. shall not be liable for any damages or losses arising from the use of the Website, including technical errors, interruptions of service or inaccuracies in the content, except where required by applicable law.

6. Applicable Law and Jurisdiction

These terms and conditions are governed by Spanish law. For any dispute that may arise in relation to the use of the Website or the services offered, the parties submit to the jurisdiction of the courts and tribunals of Valencia, Spain.

7. Contact

If you have any questions about these terms and conditions, you can contact us via email at 3dTone.contacto@gmail.com.

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